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Ordering

Payment methods we accept?

We accept the following methods of payment for books: 

1. Cash or Checks payment instruments
2. Credit card: Visa, MasterCard 

Check card (also called debit cards, ATM cards or banking cards) with a Visa or MasterCard logo. 




Do you need help navigating Your Account?

Don\'t see exactly what you\'re looking for? You may always write to us and one of our customer service associates will be able to help you.



I want to know the Status of my order?

Take a breath. Have a cup of warm chai. You can check the status of your order by visiting "Your Account" and clicking on "View Orders".



When is the Offer of the Day

Coming Soon!



How does Waitlist work?

We allow customers to register interest for items we are Sold Out by phone or email. If there is any cancellation on confirmed order for any reason or if we are able to source more items within 72 hours, we will serve customers in Waitlist queue on first come first serve basis. 

If we are not successful in fulfilling your waitlist request within 24 hours, we will notify you.



What can I expect from delivery times and can you deliver my books anywhere?

For products where we are out of stock, we allow customers to register interest for books where we are Sold Out on the item. If there is any cancellation on confirmed orders or we are able to source more items within 72 hours, we will serve customers in Waitlist queue on first come first serve basis. 

If we are not successful in fulfilling your waitlist request within 72 hours, we will notify you and cancel the order.



Order Confirmation?

For Book orders, after you place an order you will get an order confirmation with the order number. In addition, you will receive an email or SMS confirmation for your order with a unique order number. 

For all other products, after you place an order, we will ship your order within the shipping time provided on the product page. 

You can also get order information by visiting "Your Account" on truthbookpublishers.com. This confirmation will contain the details of the book(s) ordered.



Can I cancel my Order?

You can cancel your order at anytime prior to making payment. Sign-in into "Your Account" and click on "View Orders" link that shows you open orders. You can click on "Cancel order" next to your pending order.



What if I am not satisfied with the product after the delivery?

Truthbookpublishers offers  allow returns if the product is defective or damaged and returned to us in original packing.



Can I cancel the order once placed?

You can cancel your Car or Bike order if you do not want to buy after physical inspection. For Mobile Phones, Mobile Accessories, Watch, Books, Cameras, and Health Equipments, you cannot cancel an order once payment has been made. In summary, it is generally not possible to cancel the order once you have passed through the procedure of payment, insurance, or loan.



Product Availability?

Most book(s) are in-stock and ready to be delivered upon payment. In cases where we are out of stock, you can get on our waitlist and we will try to fulfill your order within 72 hours. 

We can deliver your book(s) anywhere in the World.